FAQs – Brooklyn Born Cosmetic

FAQs

When will I receive my order?
Please allow up to 3 business days for your order to be shipped.

Shipping times:
USA Orders • 4-13 days
International Orders • 7-20 days

What is your return policy?

We exchange or issue store credit for all returned items.
Please send us an email to support@thejfj.com and we will provide the return instructions.

Return Requirements:

    Must be postmarked within 30 days of the ship date
    Item(s) must be unworn, unwashed, unaltered merchandise
    Items on Sale are FINAL and can’t be returned

*If a return item is not eligible, the customer will be held responsible for the necessary shipping costs.

How much does the shipping costs?

We offer a flat shipping rate of $5.00 on all orders.